Please note: All of our shipments are packed for worst case scenario in the event that there are delays in shipping due to weather or other events beyond our control. Your items will be fine in transit even after the ice packs have thawed. We urge you to use your tracking number to keep tabs on your shipment during transit as once it leaves our facility we lose control over it. If you don't receive an automated email shipping notification with a tracking number please check your SPAM folder because quite often the emails get caught up by SPAM filters. Thanks for shopping with us and enjoy your items!